Shipping & Delivery

We offer FREE shipping on all orders $79.00 and above, or when you purchase 2 or more blends. If your order is below $79.00, our NZ flat shipping rates are $6.00. 

We also ship to Australia at a flat rate of AUD$11.50 or free for orders above AU$135.00

Your order will be dispatched within 2 working days. 

If you have any special delivery instructions, please convey these via the Delivery Instructions field provided at checkout. 

For New Zealand deliveries, you can expect to receive your goods within 5 working days of having placed your order. For Australian orders, the delivery timeframe is generally 6-14 working days. 

We use NZ Post overnight for all national deliveries. Due to delays here and there, we state 3 working days to be safe. We send non-signature unless otherwise requested.

If delivery is to a business you must include the business name in your delivery address. PO Boxes and Rural Delivery addresses can also be used.

We accept responsibility for parcels lost in transit  prior to them having been delivered to your home/business provided we are notified within a week. We cannot accept responsibility for your parcel once delivery has been made. We accept full responsibility for breakages in transit. If you experience a breakage please hold onto the item and packaging and notify us of the situation.

You can always contact us for any shipping & delivery questions at hello@soulshinespores.com